Frequently Asked Questions
Immediate Steps
When a loved one passes away in Spain, the first step is to contact a funeral director who can guide you through the necessary procedures. Our team is available 24/7 to coordinate transportation, documentation and funeral arrangements while supporting families during this difficult time.
Spanish regulations generally require burial or cremation to take place within 24 to 48 hours after death, depending on local circumstances and documentation. Our team manages all timing and legal requirements on your behalf.
The most important document is the medical death certificate issued by a doctor. Additional documentation may include identification documents, insurance information and authorizations for cremation or repatriation if required.
Cremation & Burial
Cremation is the process of respectfully reducing the body to ashes through high-temperature procedures carried out in authorized crematoriums. The ashes can later be kept, buried or transported according to the family’s wishes and local regulations.
Burial involves interment in a cemetery or mausoleum, while cremation reduces the body to ashes. The choice depends on personal, religious or family preferences. Our advisors can help families choose the most appropriate option.
Yes. Human ashes can usually be transported internationally, although each country may require specific documentation. We assist families with all permits and transportation arrangements.
Repatriation
Funeral repatriation is the international transfer of a deceased person from Spain to another country. This process includes legal documentation, embassy coordination, transportation arrangements and customs procedures.
We coordinate repatriation services from Spain to most European countries as well as international destinations worldwide through specialized funeral transport networks.
Legal & Administrative
A death certificate is the official document confirming a person’s death. It is required for legal procedures such as inheritance matters, insurance claims and funeral arrangements.
This document confirms whether the deceased person registered a will in Spain and identifies the notary where it was deposited.
Not always. Some inheritance cases can be handled directly through a notary, while more complex situations may require legal assistance. We can guide families toward the appropriate professionals if needed.
Funeral Plans
Yes. Pre-planning funeral arrangements allows families to organize important decisions in advance and reduce emotional and financial stress in the future.
Depending on the selected plan, services may include funeral coordination, cremation or burial, transportation, documentation assistance and ceremony arrangements.
Yes. We assist international residents and expatriates living in Spain with funeral planning adapted to their personal and family needs.
Compassionate Guidance When It Matters Most
We understand that dealing with loss while navigating procedures in another country can feel overwhelming. Our multilingual team provides discreet, professional and personal assistance every step of the way.
Need Immediate Assistance?
Our funeral advisors are available 24 hours a day to guide you with professionalism, discretion and care.